Terms and Conditions
Last Updated: February 24, 2025
Welcome to EndEra! These Terms and Conditions govern your use of our website at https://endera.co.uk (the “Website”), operated by EndEra Group LTD, and your purchase of our Car Perfume Diffusers or other products. By accessing or using our Website, you agree to these terms. If you do not agree, please do not use our Website or services.
1. About Us
We are EndEra Group LTD, a company registered in England and Wales.
Registered Office: 7 Langdale Road, NN27QQ, Northampton, UK
Company Number: 16015482
Email: support@endera.co.uk
2. Use of Our Website
2.1 Access
You may use our Website for lawful personal or informational purposes only. We reserve the right to suspend or terminate access if you breach these terms.
2.2 Cookies & Privacy
We use cookies to enhance your experience:
Required Cookies: Essential for Website functionality (e.g., navigation, checkout). These do not require consent but are active by default.
Optional Cookies: Used for analytics and marketing (e.g., tracking visits). You can accept or decline these via our cookie banner. (if applicable)
Third-party cookies may apply if you use embedded services (e.g., videos). See our Privacy Policy for details. (if applicable)
By using our Website, you consent to our use of required cookies. For more on data handling, see our Privacy Policy at https://endera.co.uk/privacy.
2.3 Intellectual Property
All content on our Website (e.g., text, images, designs, the “EndEra” branding) is owned by EndEra Group LTD or our licensors. You may view it for personal use but must not:
Copy, republish, or redistribute it;
Sell, rent, or sublicense it;
Use it for commercial purposes without our written permission.
3. Purchasing Products
3.1 Orders
Orders are subject to availability and acceptance by us. We may refuse or cancel orders (e.g., due to stock issues) and will notify you.
You must provide accurate payment and delivery information.
3.2 Pricing & Payment
Prices are in GBP, inclusive of VAT (where applicable), and exclude shipping costs (shown at checkout).
Payment is due at the time of order via [list methods, e.g., credit/debit card, PayPal]. We use secure third-party processors.
3.3 Delivery
We ship to the UK + internationally. Delivery times are estimates; delays may occur due to carriers or unforeseen events.
The risk of loss transfers to you upon delivery. Report damaged or missing items within 48 hours to support@endera.co.uk.
3.4 Returns & Refunds
See our Returns & Refunds Policy at https://endera.co.uk/purchase-and-returns for details on cancellations, returns, and refunds. Your statutory rights under UK law are unaffected.
3.5 Product Warranty
All our products come with a 3-month warranty against manufacturing defects. This covers the device but not fragrance consumables or damage from misuse.
Contact support@endera.co.uk for warranty claims with proof of purchase.
4. Hyperlinking to Our Website
Permitted Links: Government agencies, search engines, news outlets, and accredited businesses may link to our homepage without approval, provided the link is fair, legal, and not misleading.
Other Links: Consumer sites, charities, or businesses may request approval by emailing support@endera.co.uk. We’ll assess based on relevance and reputation.
No use of our logo or branding is allowed without a trademark agreement.
5. Liability
Website Content: We strive for accuracy but do not guarantee that all information is complete or current. We’re not liable for reliance on Website content.
Products: Our liability for faulty goods is governed by the Consumer Rights Act 2015. We’re not responsible for misuse or normal wear and tear.
Limits: To the fullest extent permitted by law, we exclude liability for indirect losses (e.g., loss of profits) or issues beyond our control (e.g., internet outages).
Nothing in these terms limits our liability for death, personal injury, fraud, or anything else that cannot be excluded under UK law.
6. Third-Party Links
Our Website may contain links to external sites. We’re not responsible for their content or practices.
7. Changes to These Terms
We may update these terms at any time. Changes take effect when posted on this page. Continued use of our Website means you accept the updated terms.
8. Governing Law
These terms are governed by the laws of England and Wales. Disputes will be resolved in the courts of England and Wales, though consumers may also use their local courts where required by law.
9. Contact Us
Questions or concerns? Email us at support@endera.co.uk.